Dupre’ Logistics is currently seeking a Customer Service & Claims Specialist for our corporate office in Lafayette, LA.

 

Job Description:

The Customer Support & Claims Specialist works closely with our customers and our operations teams to resolve discrepancies with fuel deliveries. You must have a strong customer service orientation, a high level of investigative skills, and attention to detail. This position also requires an understanding of financial transactions and billing procedures.

 

Key Duties:

• Facilitate Correction of Mis-loads by Driver
• Investigate Claims of Product Shortages
• Determine Costs of Product Mixes and Transmix Disposal
• File State Tax Diversions
• Code Chargebacks to Appropriate Responsible Party
• Support Terminal Operations during Administrator Absence

Job Qualifications:

• At least 3-5 years of experience in chemical transportation is preferred
• Ability to use Microsoft Word and Excel is required
• Able to communicate effectively both orally and written
• Intense review of documentation is key thus attention to detail is a must
• Be familiar with TMW dispatching program and Geotab vehicle tracking program

Company Description:

Dupre’ Logistics is a fast growth transportation & logistics provider that is adding to our organization in order to meet and exceed these goals:

• provide safe service that’s profitable
• continue to profitably grow our business
• be the employer of choice
• be a career destination rather than a stepping stone on your career path

 

We have an excellent compensation package: very competitive salary based upon experience level you bring to the position, training, and opportunities for advancement.